Summary of Consumer Council Meeting – November 2020
Members heard about ‘Releasing Time to Care’ – a nurse-led programme which aims to improve processes for patients, whānau and to improve care. Patients in hospital are asked to complete a survey regarding the care they received and this is analysed and improvement introduced as a result. The discussion was around ensuring that the results are publically available so that the community can see what changes have occurred as a result of patient and whānau feedback.
An update on funding for a healthy communities initiative was provided, noting the focus is on wider community-led initiatives focusing on healthy families and children, moving away from targeted individual/group interventions. It is intended to be a united effort for better health to work collaboratively with communities via co-design to help people to make healthier choices and live healthier lives.
The Consumer Council also heard from Dr. Ruth Large who provided a Telehealth update. Feedback was provided to help to ensure that the process runs smoothly for patients when attending telehealth consultations.
Shortly, the Consumer Council will be recruiting for several members to join them. They want to hear from those in our community who may not traditionally have a voice and want to contribute to how our health services are delivered in the future. Please keep an eye on the website for further details.