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Children's ear clinic

... the ear nurse for advice on: glue ear assessment and management, wax/foreign body removal, grommet checks, treatment of discharging ears.

Please note clinics may be cancelled without notice due to unforeseen circumstances. Clinic will be closed for staff breaks. These will be noted on clinic door

After treatment

The effects of radiation treatment accumulates which means your side effects may get worse for up to two weeks after your course of treatment is complete. After this point, they should gradually subside.

Staff will educate you about continued management of these side effects in your final few days of radiation treatment.

Follow-up appointment
Once you have completed radiation therapy treatment you will be given a follow-up appointment with your Radiation Oncologist/Registrar.
The appointment m...

Visiting Hours

... visit outside these hours, please discuss with the Nurse Coordinator or Charge Nurse.

We do secure the front door from 4pm so please ring the bell if you arrive after this time.
Night time security of the building is important for both the residents and staff, with a security service providing night time checks.
Visiting policy
If you have a cold, diarrhoea, viral illness or are generally feeling unwell, please do not visit patients.
Children under 14 must be supervised and accompanied by an a...

Visiting Hours

... outside these hours, please discuss with the Nurse Coordinator or Charge Nurse.

We do secure the front door from 4pm, so please ring the bell if you arrive after this time.
Night time security of the building is important for both the residents and staff, with a security service providing night time checks.
Visiting policy
If you have a cold, diarrhoea, viral illness or are generally feeling unwell, please do not visit patients.
Children under 14 must be supervised and accompanied by an adult....

Accessing your personal information/clinical record

... information it will be checked to make sure that confidential information remains confidential and that other people's privacy is protected.
Requests must be made in writing, preferably using the Patient’s clinical notes release request form.
Our staff must offer you reasonable help with making the request, including how you can meet the personal identification requirements.

During your hospital stay

COVID-19: Visitor policy in Alert Level 1
Click here for more informationOur aim is to give you excellent care and support while you are here. Our staff will explain what is happening each step of the way. Please ask us if you have concerns or don’t understand something. We welcome your comments and feedback.

August 2020

... best to plan and locate primary care services across the region.

The Council also discussed a range of projects that members are working on, as well as discussed their communication plan and how to create communication channels with communities and DHB staff across the region.+

Kaitakawaenga for mental health services

Patients and their whānau can be put in touch with the Kaitakawaenga team by asking ward staff to refer them, or by ringing the team leader.

What is the role of Kaitakawaenga?

To provide cultural support to tangata whaiora and their whānau on admission to the Henry Rongomau Bennett Centre and within Waikato DHB’s Mental Health and Addiction Services.
As part of multidisciplinary teams, to help tangata whaiora and their whānau through their journey of care at Henry Rongomau Bennett Centre.
To i...

Spiritual support and hospital chaplains

... provide spiritual support and comfort, prayer, scripture readings and other religious services on request, including Holy Communion.
Chaplaincy assistants (volunteers) are trained to help our chaplains in their work.

ContactAsk ward/clinic reception staff, or Enquiries to request a chaplain for you.

Or phone 07 839 8899 and ask for the duty chaplain.

Chaplaincy team
Sister Marie Finn.
Pastor Sonny Poutapu.
Rev Julian Perkins.
Pastor Bruce Sligo.
Quiet roomA quiet room is available for reflec...

No smoking or vaping

We have a no smoking, no vaping policy that applies to all patients, visitors and staff. Whether you are coming to us for a clinic appointment or a hospital stay, you must not smoke or vape anywhere inside our buildings or on our grounds.

It is routine for our staff to ask all patients if they smoke and to offer you options to help you be smokefree during your stay. If you let us know, we can provide clean nicotine products on the wards (e.g. patches, lozenges or gum). 

We can also refer you t...