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How to install Microsoft Teams

You will need the Microsoft Teams app installed on your Android device and iPhone/iPad to take part in a Video Appointment with Waikato DHB clinicians. 

Below is a guide on how to install Microsoft Teams:  

If you have an iPhone or iPad open the App Store OR if you're using an Android device open Google Play.
Search for 'Microsoft Teams' and then tap the install button.

App Store (iPhone, iPad)

Google Play (Android)

Once the Microsoft Teams app has finished installing on your…

Can I take photos?

… permission to take photosOnly take photographs if the patient, or their legal guardian, says you can. Please don’t take pictures, videos or make audio recordings of our staff unless they say it is okay. You may not take photos or videos of other patients and visitors. This includes general shots of wards, waiting rooms, corridors, cafe areas etc where other people are. 

Think before you uploadDo not post photos or information about your friend or loved one’s condition on social media unless th…

What sort of time commitment do I have to make?

Most of our positions require a weekly rostered time commitment of three to four hours. The majority of our positions are Mon-Fri and within the hours of 8.30am – 4pm.

Patients, families, visitors and staff must be able to depend on volunteers so we ask for a minimum commitment of at least three months.

Volunteers are asked to volunteer for no more than 16 hours a week. Most volunteers gift four hours of their time once or twice a week.

Volunteers usually take a three to four week break over…

What sort of time commitment do I have to make?

Most of our positions require a weekly rostered time commitment of three to four hours. The majority of our positions are Mon-Fri and within the hours of 8.30am – 4pm.

Patients, families, visitors and staff must be able to depend on volunteers so we ask for a minimum commitment of at least three months.

Volunteers are asked to volunteer for no more than 16 hours a week. Most volunteers gift four hours of their time once or twice a week.

Volunteers usually take a three to four week break over…

During your hospital stay

COVID-19: Visitor policy in Alert Level 1
Click here for more informationOur aim is to give you excellent care and support while you are here. Our staff will explain what is happening each step of the way. Please ask us if you have concerns or don’t understand something. We welcome your comments and feedback.

What is the survey for?

… 'Ways to Go' Haerenga Pai survey will help us learn about how people get around so we can make the experience better for everyone.

We know that travelling to the Waikato Hospital campus and our Waiora CBD site can be stressful for some patients and visitors, which is resulting in missed or cancelled appointments.

The current heavy reliance on private cars is also a problem for those on low incomes, or with mental and physical disabilities who need to access health care, but lack aff…

Spiritual support and hospital chaplains

… Fraser
Sister Marie Finn
Quiet roomA quiet room is available for reflection or prayer by all people regardless of faith.

Location
Menzies Building, Level B1 (opposite the lifts), Waikato Hospital

Chapel and servicesThe Chapel is open to all patients and visitors.

Chapel service is on every Sunday at 10am during Level 1.

Let staff know early on Sunday if help is needed to get a patient to the Chapel for a service. Visitors are welcome.

Location
Meade Clinical Centre, Level 1, Main Corridor…

Visiting rules and tips

… keep our patients, their whānau and our staff safe.

Anyone intending on visiting Waikato Hospital over this period is encouraged to contact patient enquiries on 07 839 8899 to ensure you are informed if the person you intend visiting is able to take visitors.

These additional restrictions only affect wards in the Menzies Building of the Waiora Waikato Hospital campus.

All other areas of Waikato Hospital and other hospitals in the Te Whatu Ora – Health New Zealand Waikato district maintain ou…