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Henry Rongomau Bennett Centre

COVID-19: Visitor policy in Alert Level 1
Click here for more informationHenry Rongomau Bennett Centre is a mental health facility located on Waiora Waikato Hospital Campus, Hamilton. 

Matariki Continuing Care

COVID-19: Visitor policy in Alert Level 1
Click here for more informationMatariki Continuing Care facility is part of Waikato District Health Board and located in Te Awamutu, about 30 kilometres south of Hamilton.

Taumarunui Hospital

COVID-19: Visitor policy in Alert Level 1
Click here for more informationTaumarunui Hospital is a rural hospital 160 kilometres south of Hamilton. It serves the King Country and northern Ruapehu districts, and is part of Waikato District Health Board.

Patient advocates

COVID-19: Visitor policy in Alert Level 1
Click here for more informationThe Health Consumer Service is a group of trained, professional and approachable people who provide a free and confidential service for consumers who are concerned about the health care service they have received, feel they may need to make a medical complaint, or are confused about how the health system works and what they need to do.

The service has local representatives in the Health districts of Waikato, Tairawhiti, La...

Supporting a patient

COVID-19: Visitor policy in Alert Level 1
Click here for more informationClose family and friends or carers are an important part of a patient’s care and recovery.

Support by family/whānau is encouraged. Care needs will vary from patient to patient. Some patients may want their family/whānau to provide personal hands-on care, while others may prefer emotional or spiritual support.

We appreciate that family and close friends want to know what is happening and even be involved in care decisions....

Te Kuiti Hospital

COVID-19: Visitor policy in Alert Level 1
Click here for more informationTe Kuiti Hospital is a rural hospital 80 Kilometres south of Hamilton. It serves the Otorohanga/northern King Country area, and is part of the Waikato District Health Board.

Support for Māori

COVID-19: Visitor policy in Alert Level 1
Click here for more informationWaikato DHB has Kaitiaki and Kaitakawaenga teams to support Māori patients and their whānau.

KaitiakiOur Kaitiaki team offers cultural support for Māori and their whānau in hospital.

The service is available at Waikato, Thames, Tokoroa, Te Kuiti and Taumarunui hospitals, and Older Persons and Rehabilitation wards.

Phone 
021 806 171 or ask at the ward reception.

Service hours
Monday to Friday 8.30am – 5pm.

Kaitakawaeng...

July 2020

Consumer Council meeting July 2020

The July hui of the Consumer Council was the first time in several months that the meeting was held in person.  It was great to see everyone and members discussed their experiences of COVID-19 and the Waikato DHB’s response.  The general consensus was that it is important to take away positive learnings from this event and to continue to engage effectively with communities.  We don’t want to lose some of the gains made, especially in terms of the local engagem...

Older Persons and Rehabilitation Building

COVID-19: Visitor policy in Alert Level 1
Click here for more informationThis facility was purpose-built for health services related to older people and for rehabilitation services. The building includes four wards and an outpatient clinic for the Older Persons and Rehabilitation service, as well as a ward and clinic area for Mental Health Services for Older People.

It is on Pembroke Street across the road from Waikato Hospital, and joined by a pedestrian overbridge to the other hospital buildi...

Key support person

COVID-19: Visitor policy in Alert Level 1
Click here for more informationA patient or their family can nominate a key support person for emotional and practical support, and they will be able to stay with the patient for longer than the normal visiting hours. They are welcome to visit from 8am to 8pm.

A key support person is typically a loved one, for example, a spouse, partner, adult child, parent, sibling, close friend or whānau member.

If the patient is not capable of nominating someone, th...