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Contact support

Please look through the help files first. If you cannot find an answer to your question please contact SmartHealth health care professionals support. 

Email
smarthealth@spark.co.nz

Phone
0800 100 481

 

How can I take part?

There are a number of ways you can complete the survey.

Complete it online using the link above
Pick up one of our printed surveys around the Hospital campus, complete it and place it in a survey return box
You can also email any thoughts or ideas you have to WaikatoHospitalTransportPlan@waikatodhb.health.nz

Hapū Wānanga

Hapū Wānanga are series of FREE kaupapa Māori Pregnancy Education Wānanga. This team also provides Safe Sleep Education and distribution of Safe Sleep interventions throughout the Waikato Region. Email us on hapuwananga@waikatodhb.health.nz
Wānanga Facilitators

Tamara Karu
Libby Gray - 027 331 0029
Karen Palmer 
Te Atatu Magner
Vaialasa Tolovae
Safe Sleep Coordinator

Anaka Sidhu - 027 284 7568

Feedback, compliments and complaints

… matters to you is important to us. Your feedback helps us improve our services.

On our wardsThere are feedback forms and complaint forms available in all clinical areas. If you can’t find them, please ask our staff to get you one.

Phone
07 834 3612

Email
complaints@waikatodhb.health.nz
feedback@waikatodhb.health.nz
compliments@waikatodhb.health.nz

Matamata/Piako

Citizens Advice Bureau Matamata

Ph: 07 888 8176 
Email: matamata@cab.org.nz
Address: Matamata Resource Centre
41a Hetana Street, Matamata 3400

10am - 2pm
Citizens Advice Bureau provides free, confidential information and advice to anyone about any query or problem. CAB is staffed by trained volunteers who can access information by computer or from the extensive range of resources held by each branch.

Citizens Advice Bureau Te Aroha

Ph: 07 884 8037 
Email: tearoha@cab.org.nz 
Address: 137 Whi…

Waikato District

Ngaruawahia Community Care and Crisis support Centre

Ph:  07 824 5100
Email: cc_cs@xtra.co.nz
Address: 58 Great South Road, Ngaruawahia

9am - 2.30pm 
Mon-Fri
Provide counselling services for a wide range of social issues including suicide.

Ngaruawahia Community House

Ph: 07 824 8340 
Email: reception@ngacomhouse.org.nz
Address: Ngaruawahia Community House, 13 Galileo Street, Ngaruawahia

8am - 4pm

Mon-Fri or to suit a client’s needs.
Offer a range of social services and opportunities for co…

Hauraki

CAPS Hauraki Inc

CAPS Hauraki have offices in Paeroa.  Appointments made through the Paeroa office number 
Ph: (07) 862 6134
Email:  reception@capshauraki.co.nz 

 

 Counselling & social work support, youth aervices, and SASS (Sexual Abuse Support Service) with a 24/7 help line 0800 88 33 00.

Child Youth and Family Services Hauraki

Ph: 0508 326 459 / 0508 family (after hours)
Email: cyfcallcentre@cyf.govt.nz
Address: Cnr Te Aroha and Rotokohu Roads, Paeroa

 

 Child Youth and Family act…

Thames/Coromandel

CAPS Hauraki Inc

Ph: 07 868 8644
Email: reception@capshauraki.co.nz
Address: 732 B Queen Street, Thames
Website: www.capshauraki.co.nz(external link)

CAPS Hauraki also have offices in Coromandel and Paeroa and Mary Street, Thames – please contact the Thames office on 07 868 8644 or reception@capshauraki.co.nz for an appointment

9am - 4pm 
Mon-Fri

Counselling & Social work support,  Youth Services, and  SASS ( Sexual Abuse Support Service) with a 24/7 help line 0800 88 33 00.

Family Safe…

Waitomo

Citizens Advice Bureau Otorohanga

Ph: 07 873 7568
Email: cab.otorohanga@xtra.co.nz
Address: Support House Whare Awhina
120 Maniapoto Street
Otorohanga

9.30am - 3pm
Citizens Advice Bureau provides free, confidential information and advice to anyone about any query or problem. CAB is staffed by trained volunteers who can access information by computer or from the extensive range of resources held by each branch

Citizens Advice Bureau Te Kuiti

Ph: 07 878 7636 
Email: cab.tekuiti@xtra.co.nz
Addr…