Below is a list of some of the services available in New Zealand that offer support, information and help. All services are available 24 hours a day, seven days a week, unless otherwise specified.
In additon, here is a more extensive list of helplines and support available [PDF, 99 KB].
In an emergency
If you feel someone is at risk of harm to themselves or others call 111 and ask for Police.
0800 611 116
Registered nurses who provide health triage and advice.
Crisis Assessment and Home Treatment
0800 50 50 50
For urgent mental health support/advice. This is available for individuals of all ages and situations.
Need to talk?
Free call or text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor. This service is completely free.
0800 543 354
Free, confidential support, 24/7. Whenever you need to talk, we’re here to listen.
Suicide Crisis Helpline
0508 828 865
If you think you, or someone you know, may be thinking about suicide.
0800 111 757
Talk to a trained counsellor about how you are feeling or to ask a question.
0800 543 754
Counselling service for all kids up to 18 years of age. You can also talk with a Kidsline buddy (trained teenage telephone counsellors) Monday to Friday 4pm to 9m.
0800 942 8787
Counselling helpline for kids and teens. This service is available Monday to Sunday 11am - 11pm (Including public holidays). Online chat service is open from 11am-10.30pm https://whatsup.co.nz/
0800 376 633
Support with bullying, abuse, relationships, teenage counseling, anger management and more.
0800 726 666
Samaritans provides emotional support to anyone in emotional distress, struggling to cope or at risk of suicide.
The Gambling Helpline
0800 654 655
Support for those worried about gambling or the gambling of others.
Alcohol Drug Helpline
0800 787 797
For friendly, non-judgmental, professional help and advice. All calls are free and confidential.