Below is a list of some of the services available in New Zealand that offer support, information and help. All services are available 24 hours a day, seven days a week, unless otherwise specified.
In additon, here is a more extensive list of helplines and support available [PDF, 99 KB].
In an emergency
If you feel someone is at risk of harm to themselves or others call 111 and ask for Police.
Registered nurses who provide health triage and advice.
Crisis Assessment and Home Treatment
For urgent mental health support/advice. This is available for individuals of all ages and situations.
Need to talk?
Free call or text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor. This service is completely free.
Free, confidential support, 24/7. Whenever you need to talk, we’re here to listen.
Suicide Crisis Helpline
If you think you, or someone you know, may be thinking about suicide.
Talk to a trained counsellor about how you are feeling or to ask a question.
Counselling service for all kids up to 18 years of age. You can also talk with a Kidsline buddy (trained teenage telephone counsellors) Monday to Friday 4pm to 9m.
Counselling helpline for kids and teens. This service is available Monday to Friday 12pm to 11pm, and Saturday - Sunday 3pm to 11pm
Support with bullying, abuse, relationships, teenage counseling, anger management and more.
Samaritans provides emotional support to anyone in emotional distress, struggling to cope or at risk of suicide.
The Gambling Helpline
Support for those worried about gambling or the gambling of others.
Alcohol Drug Helpline
For friendly, non-judgmental, professional help and advice. All calls are free and confidential.
Rural Support Trust
Support for all rural people - owners, managers, staff, and contractors. We can talk over the phone or come to you for a free and confidential chat, anytime, anywhere.