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What training and orientation will I receive?

... training covers such topics as:

patient rights
health and safety - infection control
volunteer standards and expectations
wayfinding around the hospital
privacy and confidentiality
emergency procedures - security
event/incident reporting
relevant hospital policy.
Our volunteers are also expected to attend a fire training session.

Other training opportunities come up throughout the year, these may include things like wheelchair and bed handling.

What training and orientation will I receive?

... training covers such topics as:

patient rights
health and safety - infection control
volunteer standards and expectations
wayfinding around the hospital
privacy and confidentiality
emergency procedures - security
event/incident reporting
relevant hospital policy.
Our volunteers are also expected to attend a fire training session.

Other training opportunities come up throughout the year, these may include things like wheelchair and bed handling.

Patient advocates

COVID-19: Visitor policy in Alert Level 1
Click here for more informationThe national Health and Disability Advocacy network provides a free service and can assist you to resolve your complaint about a health or disability service.

Health and Disability Advocacy
www.advocacy.org.nz
0800 555 050

 

Visiting Hours

... Charge Nurse.

We do secure the front door from 4pm so please ring the bell if you arrive after this time.
Night time security of the building is important for both the residents and staff, with a security service providing night time checks.
Visiting policy
If you have a cold, diarrhoea, viral illness or are generally feeling unwell, please do not visit patients.
Children under 14 must be supervised and accompanied by an adult.
All gang regalia, patches or gang colours must be removed.

Visiting Hours

... Charge Nurse.

We do secure the front door from 4pm, so please ring the bell if you arrive after this time.
Night time security of the building is important for both the residents and staff, with a security service providing night time checks.
Visiting policy
If you have a cold, diarrhoea, viral illness or are generally feeling unwell, please do not visit patients.
Children under 14 must be supervised and accompanied by an adult.
All gang regalia, patches or gang colours must be removed.

During your hospital stay

COVID-19: Visitor policy in Alert Level 1
Click here for more informationOur aim is to give you excellent care and support while you are here. Our staff will explain what is happening each step of the way. Please ask us if you have concerns or don’t understand something. We welcome your comments and feedback.

South Waikato Primary Birthing Unit

COVID-19: Visitor policy in Alert Level 1
Click here for more informationContact via your Lead Maternity Carer (LMC) midwife or the Tokoroa Hospital switchboard:

07 885 0600

Business visitors

Are you visiting on business?Waikato DHB's visiting policy applies at all our sites and facilities, and covers:

suppliers
vendors
contractors
hawkers/peddlers
non-Waikato DHB suppliers
any persons visiting for the purpose of business advancement
people collecting on behalf of a charitable organisation.
Business visitors are not authorised to freely access Waikato DHB facilities. You need to make sure you have arranged the visit with an appropriate person in advance, that you are clearly id...