Waikato DHB services during COVID-19

From 30 November 2021 

To help protect patients, staff and the community at this time there may be some changes to how our facilities are operating.

Wherever possible we will be shifting appointments to phone and/or telehealth options.

We acknowledge this will cause some inconvenience and appreciate your understanding as we prioritise patient safety at this time. As our investigations progress we will continue to review this approach.

DHB staff will be contacting affected individuals with urgent procedures to confirm their appointments are going ahead or to provide details for telehealth.

If you are not contacted prior to your appointment, please assume it has been deferred and you will be contacted at a later date to reschedule as required.

Where possible please refrain from contacting us as it is important our phone services are free for those urgent patients. If you have any concerns or believe your procedure is urgent, please do contact the clinic you are booked with to confirm your appointment status before visiting our facilities.

Everyone must wear a face covering at our hospitals (unless they have an exemption) and physical distancing of 2m will be in place, as per the regulations around public places.

A reminder that our Emergency Department remains open. However, please do ensure this is used for emergencies only.

Anyone needing immediate or urgent help should seek medical care by calling 111 for an ambulance or going to their nearest hospital emergency department.

Some visitor restrictions remain in place at this time. Please see our Visitor Policy page for full details.

We thank the community for their understanding and cooperation at this time. As always, our priority is the safety and care of our patients, whānau and staff.