Social work — Auckland (North and West)

Social workers can provide help to you and your whānau if you are experiencing problems arising from ill health or disability. We provide support while you are in hospital and in the community.


Contact us

Inpatient social work

North Shore Hospital
09 486 8920 extension 42977 or 43271
Waitākere Hospital
09 839 0000 extension 46491

Community social work

You can contact all community social work services on 09 486 8945 extension 43222


Where to find us

Inpatient social work

North Shore Hospital
124 Shakespeare Road
Lower Ground floor
Takapuna
Auckland
Waitākere Hospital
55 Lincoln Road
Henderson
Auckland

Community social work

Te Whare Karaka
9 Karaka Street
Takapuna
Auckland
Hibiscus Coast Community Health Centre
136 Whangaparaoa Road
Red Beach
Waitākere Hospital
55 Lincoln Road
Henderson
Auckland

Services we provide

Social workers provide assessment, counselling, information provision and complex problem solving for people experiencing:

  • emotional stress experienced as a result of changes in health
  • grief and loss associated with health changes, and changing roles
  • relationship issues, such as carer stress, changing roles and family dynamics
  • child protection
  • older adult or vulnerable adult abuse
  • cultural support
  • advocacy and support
  • complex social problems impacted by on-going health issues.

Social workers can help with referrals to community resources and services. They can also provide information on accommodation and housing, finance, benefits and legal issues.


Referral information

Inpatient social work

If you are a patient in the hospital, you or your whānau and friends can ask your nurse or doctor to refer to our service.

Community social work

Self-referrals are accepted. With your permission we also accept referrals from your:

  • whānau
  • healthcare provider
  • hospital staff
  • specialists and other health professionals.