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Waikato Hospital

COVID-19: Visitor policy

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Waikato Hospital is a tertiary hospital in Hamilton, New Zealand. It is located on the Waiora Waikato Hospital Campus.

Phone: 07 839 8899

Enquiries desks

There are two Enquiries desks at Waikato Hospital:

Enquiries desk by Emergency Department
Monday to Friday 8.30am to 8pm, Saturday & Sunday 8.30am to 5pm

Enquiries desk on Level 1 Meade Clinical Centre (MCC)
Monday to Friday 7.30am to 4pm 

Visitors can also get directions and assistance from Hospital Host volunteers.

Hauora ihub

Hauora ihub on Level 1 Meade Clinical Centre (MCC)
Monday to Friday 8.30am to 4pm 
Hauora ihub is a FREE kaupapa Māori approach to healthcare available to everyone offering wellness and health information and services.  

Services and information include:

  • Screening services
  • Smokefree support
  • Mental health and wellbeing
  • Immunisation for Tamariki
  • Hepatitis C testing
  • And more.

Address


Pembroke Street
Hamilton 3204

Get directions

Postal address


Waikato District Health Board
Pembroke Street
Private Bag 3200
Hamilton 3240
New Zealand

Facilities and amenities


Cafés

PAID Parking

ATM

Chapel

Enquiries desk

Gift shops

Drinks and snacks

Community Pharmacy

FREE Wi-Fi

Accessible

Postal services

Toilets

Te Whare Taurima

  • Short term, low cost accommodation for people who are supporting seriously ill patients at the hospital.
  • Managed under a Māori Kaupapa philosophy but open to all ethnic groups.
  • Priority to families living more than 100km from hospital

Phone
07 839 8849

Hours
8.30am to 3.30pm 

 ‘Haerenga Pai - Ways To Go’ is our travel and access plan, to provide sustainable travel options and help make travelling to and from Waikato Hospital easy.

A 2021 survey showed 62 percent of patients and visitors and 70 percent of our staff travelled to hospital in their own car and a large number of those found the experience stressful.

Since then we have been working to improve our available travel options to reduce reliance on cars, parking facilities, and to take the stress out of travelling to Waikato Hospital.

Please explore the various travel options available to your area, including some which are free, and choose the one which fits you best.

The options may have changed since your last visit as the Haerenga Pai programme is underway.

Some of the recent changes include:

  • Working with partners to maintain the 50% discount for staff, consumers and visitors travelling to and from Waikato Hospital by bus when the Government’s subsidy finishes in January 2023
  • Bus routes and timetables being aligned to better reflect the shifts of staff at the hospital
  • Better alignment of our patient appointment booking system with the Community Health Transport providers [PDF, 99 KB] timetables
  • Providing updated and accessible maps for those planning to walk or ride to the hospital
  • Expansion of our support for community health transport providers including providing a further travel option for Māori via the Waikato Māori Wardens service 
  • Provided new parking facilities for the use of community health transport operators
  • Introduction of public bicycle stands outside Waikato Hospital’s Emergency Department and the Pembroke St entrance
  • Expanded the three secure staff bicycle storage facilities
  • The planned introduction of carpooling and guaranteed ride home programmes for staff
Waikato Hospital Pembroke Street Carpark

Pembroke Street Carpark Building

218 parks

Get directions
Waikato Hospital Hague Road Carpark

Hague Road Carpark

800 parks

Get directions

Parking Fees


Time

Cost

0 - 30 minutes $0
30 minutes - 1 hour $1.5
1 - 2 hours $3
2 - 3 hours $4.5
3 - 4 hours $6
4+ (daily maximum) $7.5

Weekly parking pass


If the patient you are visiting is staying longer than one night and you are likely to visit many times over a seven-day period, you can request a weekly pass.

How does it work?

  • Can be used for different vehicles, but only one vehicle at a time.Weekly parking pass Waikato Hospital, 7 dollars per week
  • Allows you to come and go as much as you need.
  • One pass per patient

How to apply?

  • Apply at ward reception.
  • Pay $7 at the parking pay machine.

Need help?


Staff can assist with payment machine problems, flat batteries, tyre changes and keys locked in a vehicle (at owner’s risk).

Parking Control Office

Monday - Friday 7-30am - 4.30pm
07 839 8901

Parking Team Leader

Monday - Friday 7-30am - 4.30pm
Weekends and public holidays 7-30am - 4.30pm
0800 867 275

Security

Available 24/7
021 225 9817

Vehicle owners entering Waiora Waikato hospital campus for any purpose do so at their own risk. Security of the vehicle is the sole responsibility of the vehicle owner.

Buses serving Waikato Hospital are the Orbiter, Comet, route 24 Te Awamutu and route 25 the Taumarunui Health Bus.

While the Orbiter’s route does not come through Hamilton’s Transport Centre in the CBD – the Comet, Te Awamutu and Taumarunui services do.

The Taumarunui Health Bus serves Taumarunui, Te Kuiti and Waikato Hospitals and also stops in Otorohanga.

The Orbiter, Comet and Te Awamutu services pick-up and drop off at the hospital from bus stops on Pembroke St whereas the Taumarunui Health Bus picks-up and drops off outside the main hospital entrance on Hague Rd.

For bus timetable and route details: 

0800 205 305
www.busit.co.nz

Taumarunui Health Bus



Did you know if you live in Taumarunui or Te Kuiti and have a medical appointment at Waikato Hospital you can travel to your appointment on the Taumarunui Health Bus?

Return trips on the bus for people attending appointments at Waikato Hospital are free, just show your appointment letter to the bus driver when you board the bus outside the main entrance at Taumarunui Hospital or when boarding at Te Kuiti Hospital.

The bus leaves Taumarunui Hospital Monday to Friday at 8 am and departs Te Kuiti Hospital at 9.05 am.

The trip from Taumarunui to Hamilton takes about three hours and the bus leaves Waikato Hospital on the return journey at 3.30 pm, arriving in Te Kuiti at 5 pm and Taumarunui at 6 pm.

Though the bus service is also available to the public, health care clients take priority on the service and appointments can be booked at Waikato Hospital to fit around the arrival and departure times of the bus service.

Get in touch

Taumarunui Hospital
Taumarunui Bus patient bookings - Mon – Fri (excl. public holidays) Waikato & Taumarunui Hospitals coordinate passenger lists.   07 839 8899 ext. 96125 or 07 896 0020

Te Kuiti Hospital
Taumarunui Bus patient bookings -  Mon – Fri (excl. public holidays) Waikato & Taumarunui Hospitals coordinate passenger lists 07 839 8899 ext. 96125 or 07 896 0020

Timetable

 
Map

These are Waikato DHB-funded services staffed by volunteers, and are for transport to and from health appointments and admissions. They are sometimes referred to as community health shuttles, community buses or vans, or community health transport providers.

  • Pre-booking is important.
  • Please contact the service you need as early as possible to make a booking.

Click here below:
List of community health transport providers [PDF, 99 KB]

Walking and biking routes have been developed around Hamilton over many years resulting in a growing interconnected network that makes Waikato Hospital more accessible to walkers and cyclists.

Hamilton’s extensive network of walking and biking routes is used daily by commuters and families and we encourage people to consider biking if travelling to work or when visiting Waikato Hospital. There are a number of bike parking facilities at various entrances around the hospital for staff and public use.

Bike parking is at the owner’s risk, so remember to lock your bike securely.

Cycle racks for the public are located:

1. Via Gate 2 off Pembroke St, alongside the Emergency Department by the Security Office 2. Via Gate 2 off Pembroke St, outside the entrance to the Wairoa Waikato Centre.

 

Mobility car parks are available to anyone visiting or working at Waikato Hospital who displays a valid mobility parking permit issued by CCS Disability Action. Permit holders are exempt from paid parking.

Designated mobility spaces are located near the entrance of all hospital buildings as well as the Pembroke St and Hague Rd carpark buildings.

There are free drop-off zones outside the hospital’s main entrance on Hague Rd, the Emergency Department at Gate 2 off Pembroke St and the entrance to the Elizabeth Rothwell Building for labouring women at Gate 5, also off Pembroke St.

Volunteers will be on hand at the main entrance during the day to help people who are dropped off find their way to appointments.

Gate 2, Pembroke Street

Hague Road Carpark

Search below for a ward or a clinic located at Waikato Hospital

Name

Location

Phone number

Acute Medical Unit Acute Services Building, Level 2 07 839 8899 ext 95440
Antenatal Clinic Elizabeth Rothwell Building, Level B3 07 839 8899 ext 98610
Audiology Clinic Meade Clinical Centre, Level 2, Reception E 07 839 8899 ext 98794
Breast Care Centre Breast Care Centre, Hague Road 07 839 8899 ext 97665
Cardiac Catheterisation Laboratory Meade Clinical Centre, Level 2, Reception G 07 839 8899 ext 98377
Cardiology Clinic Meade Clinical Centre, Level 2, Reception F 07 839 8899 ext 98945
Child Development Clinic Child Development Centre, 222 Pembroke Street 07 839 8899 ext 98709
Day of Surgery Admission (DOSA) Meade Clinical Centre, Level 3, Reception K 07 839 8928 ext 98928
Delivery Suite Elizabeth Rothwell Building, Level B2 07 839 8899
Dental/Maxillofacial Clinic Meade Clinical Centre, Level 2, Reception E 07 839 8899
Dermatology Clinic Meade Clinical Centre, Level 1, Reception B 07 839 8899
Ear, Nose and Throat Clinic Meade Clinical Centre, Level 2, Reception E 07 839 8899 ext 98705
Echocardiology Meade Clinical Centre, Level 2, Reception F 07 839 8899 ext 98717
Endocrinology Clinic Meade Clinical Centre, Level 3, Reception I 07 839 8899 ext 98914
Endoscopy Meade Clinical Centre, Level 3, Reception J 07 839 8899 ext 95034
Eye Clinic Meade Clinical Centre, Level 3, Reception H 07 839 8899 ext 90010
Fracture Clinic Meade Clinical Centre, Level 1, Reception C 07 839 8899 ext 98704
Gastroenterology Clinic Meade Clinical Centre, Level 3, Reception I 07 839 8899 ext 98942
General Medicine Clinic Meade Clinical Centre, Level 3, Reception I 07 839 8899
General Surgery Clinic Meade Clinical Centre, Level 1, Reception B 07 839 8899
Haematology Clinic Meade Clinical Centre, Level 3, Reception I 07 839 8899
Hand, Burns and Scar Therapy Meade Clinical Centre, Level 1, Reception A 07 839 8899
High Dependency Unit (HDU) Meade Clinical Centre, Level 4 07 839 8899 ext 96513
Intensive Care Unit (ICU) Meade Clinical Centre, Level 4 07 839 8899 ext 96570
Meade Day Care Meade Clinical Centre, Level 3, Reception I 07 839 8899
Mental Health for Older People Clinic Older Persons and Rehabilitation Building, Level B1 078398603
Midland MRI Lomas Building, Level B3 07 839 8899 ext 98767
Neurosurgery Clinic & Procedures Meade Clinical Centre, Level 1, Reception A 07 839 8899
Newborn Intensive Care Unit (NICU) Elizabeth Rothwell Building, Level B1 07 839 8899
Older Persons & Rehabilitation Clinic Older Persons and Rehabilitation Building, Level 1 07 839 8899
Oncology Clinics Lomas Building, Level B1 07 839 8899 ext 98604
Orthopaedic Clinic Meade Clinical Centre, Level 1, Reception C 07 839 8899 ext 98916
Pain Management Clinic Meade Clinical Centre, Level 1, Reception B 07 839 8899 ext 98535
Plastics Clinic Meade Clinical Centre, Level 1, Reception B 07 839 8899 ext 96147
Pre-Admission Clinic Meade Clinical Centre, Level 1, Reception C 07 839 8899 ext 98870
Puna Taunaki Henry Rongomau Bennett Centre, Level 1 07 839 8899 ext 96004
Radiology Meade Clinical Centre, Level 1, Reception D 07 839 8899 ext 90058
Renal Nephrology Clinic Meade Clinical Centre, Level 3, Reception I 07 839 8899
Renal Transplant Clinic Meade Clinical Centre, Level 2, Reception F 07 839 8899
Respiratory Clinic Meade Clinical Centre, Level 2, Reception F 07 839 8899
Speech Language Therapy Meade Clinical Centre, Level 2, Reception E 07 839 8899 ext 98882
Transoesophageal Echo (TOES) Meade Clinical Centre, Level 2, Reception F 07 839 8899
Ultrasound Meade Clinical Centre, Level 1, Reception D 07 839 8899 ext 96887
Urology Clinic Menzies Building, Level B1 07 839 8899 ext 98947
Vascular Clinic Meade Clinical Centre, Level 2, Reception F 07 839 8899 ext 94939
Ward 31 - Puna Poipoi Henry Rongomau Bennett Centre, Level 2 07 839 8899 ext 96531
Ward 32 - Puna Awhi-rua Henry Rongomau Bennett Centre, Level 2 07 839 8899 ext 96532
Ward 33 - Puna Maatai Henry Rongomau Bennett Centre, Level 2 07 839 8899 ext 96533
Ward 35 - Mental Health Acute Henry Rongomau Bennett Centre, Level 3 07 839 8899 ext 96535
Ward A2 - Respiratory Acute Services Building, Level 2 07 839 8899 ext 95450
Ward A3 - Medical Gastro Acute Services Building, Level 3 07 839 8899 ext 95460
Ward A4 - Neurology Acute Services Building, Level 3 07 839 8899 ext 95470
Ward E1 - Women's Health Elizabeth Rothwell Building, Level 1 07 839 8899 ext 96551
Ward E2 - Women's Health Postnatal Elizabeth Rothwell Building, Level 2 07 839 8899 ext 96552
Ward E4 - Waikids Surgery Elizabeth Rothwell Building, Level 4 07 839 8899 ext 96526
Ward E5 - Waikids Medical Elizabeth Rothwell Building, Level 5 07 839 8899 ext 96553
Ward M1 - Cardiac Care Menzies Building, Level 1 07 839 8899 ext 96560
Ward M12 General Surgery Menzies Building, Level 2 07 839 8899 ext 96512
Ward M14 - Cardiac, Thoracic and Vascular Surgery Menzies Building, Level 4 07 839 8899 ext 96514
Ward M16 - Orthopaedics Menzies Building, Level 6 07 839 8899 ext 96516
Ward M17 - Ear, Nose, Throat and Eyes Menzies Building, Level 7 07 839 8899 ext 96517
Ward M2 - General Surgery Menzies Building, Level 2 07 839 8899 ext 96502
Ward M3 - Renal Menzies Building, Level 3 07 839 8899 ext 96524
Ward M4 - Elective Surgical Short Stay Menzies Building, Level 4 07 839 8899 ext 96504
Ward M5 - Haematology and Oncology Menzies Building, Level 5 07 839 8899 ext 96525
Ward M6 - Orthopaedics Menzies Building, Level 6 07 839 8899 ext 96506
Ward M7 - Burns, Plastics, Maxillofacial and Urology Menzies Building, Level 7 07 839 8899 ext 96507
Ward M8 - Neurosurgery Menzies Building, Level 8 07 839 8899 ext 96508
Ward OPR 1 - Mental health for older people Older Persons and Rehabilitation Building, Level B2 07 839 8899 ext 95930
Ward OPR 2 - Assessment, treatment and rehabilitation Older Persons and Rehabilitation Building, Level B2 07 839 8899 ext 98964
Ward OPR 3 - Orthopaedic rehabilitation Older Persons and Rehabilitation Building, Level B1 07 839 8899 ext 95964
Ward OPR 4 - Stroke Older Persons and Rehabilitation Building, Level 1 07 839 8899 ext 98965
Women's Health Assessment Elizabeth Rothwell Building, Level B2 07 839 8899
Women's Health Clinics Elizabeth Rothwell Building, Level B3 07 839 8899

11am- 1.30pm and 4pm - 8pm daily

If you need to visit at other times, please discuss this with the ward in advance.

Bach Espresso

Bach Espresso

Waiora Waikato Centre, Level 2

Monday to Friday: 8am – 3.45pm
Coffee served from 7.45am - 3.40pm
Weekends and public holidays: Closed


 

Hockin Cafe

Hockin Café

Hockin Building, Ground Floor

Monday to Friday: 8.30am - 3.30pm
Coffee served from 7.45am - 3.15pm
Weekends and public holidays: Closed


 

Momento

Momento Café

224 Pembroke St, Waikato Hospital

Monday to Friday: 7am – 5pm
Weekends: 9am – 4pm


 

FUKU Sushi

Fuku Sushi

Meade Clinical Centre, Level 1

Monday - Friday: 8.30am - 5pm


 

Pharmacy on Meade

Pharmacy on Meade

Meade Clinical Centre, Level 1

Monday to Friday: 8am - 6pm
Saturday: 9.30am - 2pm

Phone: 07 839 8855 ext: 98855


Upper Deck Cafe

Upper Deck Café

Waiora Waikato Centre, Level 2

Monday to Friday: 7.30am - 8pm
Saturday and Sunday: 9am - 8pm


 

Bach on Meade

Bach on Meade

Meade Clinical Centre, Level 1

Monday to Friday: 7.30am – 3.45pm
Coffee served from 7.30am - 3.30pm
Weekends and public holidays: Closed


INU

Inu

Meade Clinical Centre, Level 1

Monday to Friday: 6.45am – 3.45pm
Weekends and public holidays: Closed