Waikato Hospital is a tertiary hospital in Hamilton, New Zealand. It is located on the Waiora Waikato Hospital Campus.
Phone: 07 839 8899
Visitor Guidelines
Click here for more information
Enquiries desks
There are two Enquiries desks at Waikato Hospital:
Enquiries desk by Emergency Department
Monday to Friday 8.30am to 8pm, Saturday & Sunday 8.30am to 5pm
Enquiries desk on Level 1 Meade Clinical Centre (MCC)
Monday to Friday 7.30am to 4pm
Visitors can also get directions and assistance from Hospital Host volunteers.
Hauora ihub
Hauora ihub on Level 1 Meade Clinical Centre (MCC)
Monday to Friday 8.30am to 4pm
Hauora ihub is a FREE kaupapa Māori approach to healthcare available to everyone offering wellness and health information and services.
Services and information include:
- Screening services
- Smokefree support
- Mental health and wellbeing
- Immunisation for Tamariki
- Hepatitis C testing
- And more.
Postal address
Waikato District Health Board
Pembroke Street
Private Bag 3200
Hamilton 3240
New Zealand
Facilities and amenities
Cafés
PAID Parking
ATM
Chapel
Enquiries desk
Gift shops
Drinks and snacks
Community Pharmacy
FREE Wi-Fi
Accessible
Postal services
Toilets
Campus map
Te Whare Taurima
- Short term, low cost accommodation for people who are supporting seriously ill patients at the hospital.
- Managed under a Māori Kaupapa philosophy but open to all ethnic groups.
- Priority to families living more than 100km from hospital
Phone
07 839 8849
Hours
8.30am to 3.30pm
For Pembroke Street and Hague Road Carpark buildings.
Time |
Cost |
0 - 30 minutes | $0 |
30 minutes - 1 hour | $1.5 |
1 - 2 hours | $3 |
2 - 3 hours | $4.5 |
3 - 4 hours | $6 |
4+ (daily maximum) | $7.5 |
Weekly parking pass
If the patient you are visiting is staying longer than one night and you are likely to visit many times over a seven-day period, you can request a weekly pass.
How does it work?
- Can be used for different vehicles, but only one vehicle at a time.
- Allows you to come and go as much as you need.
- One pass per patient
How to apply?
- Apply at ward reception for an authorisation slip
- Bring slip to the parking office and pay $7.00
- They will issue you with a 7 day ticket
- If you want another 7 day ticket you must have another authorisation slip from the ward
Need help?
Staff can assist with payment machine problems, flat batteries, tyre changes and keys locked in a vehicle (at owner’s risk).
Parking Control Office
Monday - Friday 7-30am - 4.30pm
07 839 8901
Parking Team Leader
Monday - Friday 7-30am - 4.30pm
Weekends and public holidays 7-30am - 4.30pm
0800 867 275
Security
Available 24/7
021 225 9817
Vehicle owners entering Waiora Waikato hospital campus for any purpose do so at their own risk. Security of the vehicle is the sole responsibility of the vehicle owner.
Staff can assist with payment machine problems, flat batteries, tyre changes and keys locked in a vehicle (at the owner’s risk).
Parking Control Office
Monday - Friday 7-30am - 4.30pm
07 839 8901
Parking Team Leader
Monday - Friday 7-30am - 4.30pm
Weekends and public holidays 7-30am - 4.30pm
0800 867 275
Security
Available 24/7
021 225 9817
Vehicle owners entering Waiora Waikato hospital campus for any purpose do so at their own risk. Security of the vehicle is the sole responsibility of the vehicle owner.
Buses serving Waikato Hospital include the,
- Orbiter
- Comet
- Route 24 Te Awamutu
- Route 25 Taumarunui Health Bus
While the Orbiter’s route does not come through Hamilton’s Transport Centre in the CBD – the Comet, Te Awamutu and Taumarunui services do.
The Orbiter, Comet and Te Awamutu services pick-up and drop off at the hospital from bus stops on Pembroke St whereas the Taumarunui Health Bus picks-up and drops off outside the main hospital entrance on Hague Rd.
For bus timetable and route details:
Taumarunui Health Bus
Did you know if you live in Taumarunui or Te Kuiti and have a medical appointment at Waikato Hospital you can travel to your appointment on the Taumarunui Health Bus?
Return trips on the bus for people attending appointments at Waikato Hospital are free, just show your appointment letter to the bus driver when you board the bus outside the main entrance at Taumarunui Hospital or when boarding at Te Kuiti Hospital.
The bus leaves Taumarunui Hospital Monday to Friday at 8 am and departs Te Kuiti Hospital at 9.05 am.
The trip from Taumarunui to Hamilton takes about three hours and the bus leaves Waikato Hospital on the return journey at 3.30 pm, arriving in Te Kuiti at 5 pm and Taumarunui at 6 pm.
Though the bus service is also available to the public, health care clients take priority on the service and appointments can be booked at Waikato Hospital to fit around the arrival and departure times of the bus service.
Get in touch
Taumarunui Hospital
Taumarunui Bus patient bookings - Mon – Fri (excl. public holidays) Waikato & Taumarunui Hospitals coordinate passenger lists. 07 839 8899 ext. 96125 or 07 896 0020
Te Kuiti Hospital
Taumarunui Bus patient bookings - Mon – Fri (excl. public holidays) Waikato & Taumarunui Hospitals coordinate passenger lists 07 839 8899 ext. 96125 or 07 896 0020
Timetable
Map
These are Waikato DHB-funded services staffed by volunteers, and are for transport to and from health appointments and admissions. They are sometimes referred to as community health shuttles, community buses or vans, or community health transport providers.
- Pre-booking is important.
- Please contact the service you need as early as possible to make a booking.
Click here below:
List of community health transport providers [PDF, 99 KB]
Walking and biking routes have been developed around Hamilton over many years resulting in a growing interconnected network that makes Waikato Hospital more accessible to walkers and cyclists.
Hamilton’s extensive network of walking and biking routes is used daily by commuters and families and we encourage people to consider biking if travelling to work or when visiting Waikato Hospital. There are a number of bike parking facilities at various entrances around the hospital for staff and public use.
Bike parking is at the owner’s risk, so remember to lock your bike securely.
Cycle racks for the public are located:
1. Via Gate 2 off Pembroke St, alongside the Emergency Department by the Security Office 2. Via Gate 2 off Pembroke St, outside the entrance to the Wairoa Waikato Centre.
Mobility car parks are available to anyone visiting or working at Waikato Hospital who displays a valid mobility parking permit issued by CCS Disability Action.
Designated mobility spaces are located near the entrance of all hospital buildings as well as the Pembroke St and Hague Rd carpark buildings.
There are free drop-off zones outside the hospital’s main entrance on Hague Rd, the Emergency Department at Gate 2 off Pembroke St and the entrance to the Elizabeth Rothwell Building for labouring women at Gate 5, also off Pembroke St.
Volunteers will be on hand at the main entrance during the day to help people who are dropped off find their way to appointments.
Gate 2, Pembroke Street
Hague Road Carpark
‘Haerenga Pai - Ways To Go’ is our travel and access plan, to provide sustainable travel options and help make travelling to and from Waikato Hospital easy.
A 2021 survey showed 62 percent of patients and visitors and 70 percent of our staff travelled to hospital in their own car and a large number of those found the experience stressful.
Since then we have been working to improve our available travel options to reduce reliance on cars, parking facilities, and to take the stress out of travelling to Waikato Hospital.
Please explore the various travel options available to your area, including some which are free, and choose the one which fits you best.
The options may have changed since your last visit as the Haerenga Pai programme is underway.
Some of the recent changes include:
- Working with partners to maintain the 50% discount for staff, consumers and visitors travelling to and from Waikato Hospital by bus when the Government’s subsidy finishes in January 2023
- Bus routes and timetables being aligned to better reflect the shifts of staff at the hospital
- Better alignment of our patient appointment booking system with the Community Health Transport providers’ [PDF, 99 KB] timetables
- Providing updated and accessible maps for those planning to walk or ride to the hospital
- Expansion of our support for community health transport providers including providing a further travel option for Māori via the Waikato Māori Wardens service
- Provided new parking facilities for the use of community health transport operators
- Introduction of public bicycle stands outside Waikato Hospital’s Emergency Department and the Pembroke St entrance
- Expanded the three secure staff bicycle storage facilities
- The planned introduction of carpooling and guaranteed ride home programmes for staff
In the continuing effort to provide more sustainable transport options for people travelling to and from our hospital, Heath New Zealand - Te Whatu Ora Waikato have come up with a new option for those living in Hamilton’s northern suburbs.
Ray Hayward, Operations Manager - Attendants, Security and Parking, said a partnership has been formed with the Hamilton City Council allowing both staff and the public to park in the carparks at the Rotokauri Transportation Hub.
“There are 116 carparks available on site and parking is free, on a first in – first served basis. In addition there is additional roadside parking on nearby roads. From the transportation hub commuters can take a five minute walk using the pedestrian overbridge into the Base shopping Centre where they can catch the Comet bus to Waikato Hospital.”
Ray said it was important for commuters to note that the approval given by the council is for use of the transportation hub parks, not those in the Base.
“The Base is a private carpark and any commuters parking there run the risk of being fined or towed.
The Rotokauri Transport Hub is off Kiriwai Kaui Drive, accessible from Tasman Road, Arthur Porter Drive or Clem Newby/Winders Road
Ray said when you combined the free parking available at the Rotokauri Transport Hub and the half price subsidy applied to bus fares to and from Waikato Hospital, then commuters are on to a real winner.
“This partnership is about providing more sustainable travel options. Initiatives like this provide a viable alternative for our staff, patients and visitors that’s gentler on the environment, and on their wallets.”
This latest incentive is just the latest in a number of enhancements to public transport servicing Waikato Hospital in coming months with services from outlying towns being expanded making the hospital more accessible to public transport users.
“We’ll have more information available on these options in coming weeks,” said Ray.
Search below for a ward or a clinic located at Waikato Hospital
Name |
Location |
Phone number |
---|---|---|
Acute Medical Unit | Acute Services Building, Level 2 | 07 839 8899 ext 95440 |
Antenatal Clinic | Elizabeth Rothwell Building, Level B3 | 07 839 8899 ext 98610 |
Audiology Clinic | Meade Clinical Centre, Level 2, Reception E | 07 839 8899 ext 98794 |
Breast Care Centre | Breast Care Centre, Hague Road | 07 839 8899 ext 97665 |
Cardiac Catheterisation Laboratory | Meade Clinical Centre, Level 2, Reception G | 07 839 8899 ext 98377 |
Cardiology Clinic | Meade Clinical Centre, Level 2, Reception F | 07 839 8899 ext 98945 |
Child Development Clinic | Child Development Centre, 222 Pembroke Street | 07 839 8899 ext 98709 |
Day of Surgery Admission (DOSA) | Meade Clinical Centre, Level 3, Reception K | 07 839 8928 ext 98928 |
Delivery Suite | Elizabeth Rothwell Building, Level B2 | 07 839 8899 |
Dental/Maxillofacial Clinic | Meade Clinical Centre, Level 2, Reception E | 07 839 8899 |
Dermatology Clinic | Meade Clinical Centre, Level 1, Reception B | 07 839 8899 |
Ear, Nose and Throat Clinic | Meade Clinical Centre, Level 2, Reception E | 07 839 8899 ext 98705 |
Echocardiology | Meade Clinical Centre, Level 2, Reception F | 07 839 8899 ext 98717 |
Endocrinology Clinic | Meade Clinical Centre, Level 3, Reception I | 07 839 8899 ext 98914 |
Endoscopy | Meade Clinical Centre, Level 3, Reception J | 07 839 8899 ext 95034 |
Eye Clinic | Meade Clinical Centre, Level 3, Reception H | 07 839 8899 ext 90010 |
Fracture Clinic | Meade Clinical Centre, Level 1, Reception C | 07 839 8899 ext 98704 |
Gastroenterology Clinic | Meade Clinical Centre, Level 3, Reception I | 07 839 8899 ext 98942 |
General Medicine Clinic | Meade Clinical Centre, Level 3, Reception I | 07 839 8899 |
General Surgery Clinic | Meade Clinical Centre, Level 1, Reception B | 07 839 8899 |
Haematology Clinic | Meade Clinical Centre, Level 3, Reception I | 07 839 8899 |
Hand, Burns and Scar Therapy | Meade Clinical Centre, Level 1, Reception A | 07 839 8899 |
High Dependency Unit (HDU) | Meade Clinical Centre, Level 4 | 07 839 8899 ext 96513 |
Intensive Care Unit (ICU) | Meade Clinical Centre, Level 4 | 07 839 8899 ext 96570 |
Meade Day Care | Meade Clinical Centre, Level 3, Reception I | 07 839 8899 |
Mental Health for Older People Clinic | Older Persons and Rehabilitation Building, Level B1 | 078398603 |
Midland MRI | Lomas Building, Level B3 | 07 839 8899 ext 98767 |
Neurosurgery Clinic & Procedures | Meade Clinical Centre, Level 1, Reception A | 07 839 8899 |
Newborn Intensive Care Unit (NICU) | Elizabeth Rothwell Building, Level B1 | 07 839 8899 |
Older Persons & Rehabilitation Clinic | Older Persons and Rehabilitation Building, Level 1 | 07 839 8899 |
Oncology Clinics | Lomas Building, Level B1 | 07 839 8899 ext 98604 |
Orthopaedic Clinic | Meade Clinical Centre, Level 1, Reception C | 07 839 8899 ext 98916 |
Pain Management Clinic | Meade Clinical Centre, Level 1, Reception B | 07 839 8899 ext 98535 |
Plastics Clinic | Meade Clinical Centre, Level 1, Reception B | 07 839 8899 ext 96147 |
Pre-Admission Clinic | Meade Clinical Centre, Level 1, Reception C | 07 839 8899 ext 98870 |
Puna Taunaki | Henry Rongomau Bennett Centre, Level 1 | 07 839 8899 ext 96004 |
Radiology | Meade Clinical Centre, Level 1, Reception D | 07 839 8899 ext 90058 |
Renal Nephrology Clinic | Meade Clinical Centre, Level 3, Reception I | 07 839 8899 |
Renal Transplant Clinic | Meade Clinical Centre, Level 2, Reception F | 07 839 8899 |
Respiratory Clinic | Meade Clinical Centre, Level 2, Reception F | 07 839 8899 |
Speech Language Therapy | Meade Clinical Centre, Level 2, Reception E | 07 839 8899 ext 98882 |
Transoesophageal Echo (TOES) | Meade Clinical Centre, Level 2, Reception F | 07 839 8899 |
Ultrasound | Meade Clinical Centre, Level 1, Reception D | 07 839 8899 ext 96887 |
Urology Clinic | Menzies Building, Level B1 | 07 839 8899 ext 98947 |
Vascular Clinic | Meade Clinical Centre, Level 2, Reception F | 07 839 8899 ext 94939 |
Ward 31 - Puna Poipoi | Henry Rongomau Bennett Centre, Level 2 | 07 839 8899 ext 96531 |
Ward 32 - Puna Awhi-rua | Henry Rongomau Bennett Centre, Level 2 | 07 839 8899 ext 96532 |
Ward 33 - Puna Maatai | Henry Rongomau Bennett Centre, Level 2 | 07 839 8899 ext 96533 |
Ward 35 - Mental Health Acute | Henry Rongomau Bennett Centre, Level 3 | 07 839 8899 ext 96535 |
Ward A2 - Respiratory | Acute Services Building, Level 2 | 07 839 8899 ext 95450 |
Ward A3 - Medical Gastro | Acute Services Building, Level 3 | 07 839 8899 ext 95460 |
Ward A4 - Neurology | Acute Services Building, Level 3 | 07 839 8899 ext 95470 |
Ward E1 - Women's Health | Elizabeth Rothwell Building, Level 1 | 07 839 8899 ext 96551 |
Ward E2 - Women's Health Postnatal | Elizabeth Rothwell Building, Level 2 | 07 839 8899 ext 96552 |
Ward E4 - Waikids Surgery | Elizabeth Rothwell Building, Level 4 | 07 839 8899 ext 96526 |
Ward E5 - Waikids Medical | Elizabeth Rothwell Building, Level 5 | 07 839 8899 ext 96553 |
Ward M1 - Cardiac Care | Menzies Building, Level 1 | 07 839 8899 ext 96560 |
Ward M12 General Surgery | Menzies Building, Level 2 | 07 839 8899 ext 96512 |
Ward M14 - Cardiac, Thoracic and Vascular Surgery | Menzies Building, Level 4 | 07 839 8899 ext 96514 |
Ward M16 - Orthopaedics | Menzies Building, Level 6 | 07 839 8899 ext 96516 |
Ward M17 - Ear, Nose, Throat and Eyes | Menzies Building, Level 7 | 07 839 8899 ext 96517 |
Ward M2 - General Surgery | Menzies Building, Level 2 | 07 839 8899 ext 96502 |
Ward M3 - Renal | Menzies Building, Level 3 | 07 839 8899 ext 96524 |
Ward M4 - Elective Surgical Short Stay | Menzies Building, Level 4 | 07 839 8899 ext 96504 |
Ward M5 - Haematology and Oncology | Menzies Building, Level 5 | 07 839 8899 ext 96525 |
Ward M6 - Orthopaedics | Menzies Building, Level 6 | 07 839 8899 ext 96506 |
Ward M7 - Burns, Plastics, Maxillofacial and Urology | Menzies Building, Level 7 | 07 839 8899 ext 96507 |
Ward M8 - Neurosurgery | Menzies Building, Level 8 | 07 839 8899 ext 96508 |
Ward OPR 1 - Mental health for older people | Older Persons and Rehabilitation Building, Level B2 | 07 839 8899 ext 95930 |
Ward OPR 2 - Assessment, treatment and rehabilitation | Older Persons and Rehabilitation Building, Level B2 | 07 839 8899 ext 98964 |
Ward OPR 3 - Orthopaedic rehabilitation | Older Persons and Rehabilitation Building, Level B1 | 07 839 8899 ext 95964 |
Ward OPR 4 - Stroke | Older Persons and Rehabilitation Building, Level 1 | 07 839 8899 ext 98965 |
Women's Health Assessment | Elizabeth Rothwell Building, Level B2 | 07 839 8899 |
Women's Health Clinics | Elizabeth Rothwell Building, Level B3 | 07 839 8899 |
11am- 1.30pm and 4pm - 8pm daily
If you need to visit at other times, please discuss this with the ward in advance.
Click here to view our visiting rules
Bach Espresso
Waiora Waikato Centre, Level 2
Monday to Friday: 8am – 3.45pm
Coffee served from 7.45am - 3.40pm
Weekends and public holidays: Closed
Hockin Café
Hockin Building, Ground Floor
Monday to Friday: 8.30am - 3.30pm
Coffee served from 7.45am - 3.15pm
Weekends and public holidays: Closed
Momento Café
224 Pembroke St, Waikato Hospital
Monday to Friday: 7am – 5pm
Weekends: 9am – 4pm
Fuku Sushi
Meade Clinical Centre, Level 1
Monday - Friday: 8.30am - 5pm
Pharmacy on Meade
Meade Clinical Centre, Level 1
Monday to Friday: 8am - 6pm
Saturday: 9.30am - 2pm
Phone: 07 839 8855 ext: 98855
Upper Deck Café
Waiora Waikato Centre, Level 2
Monday to Friday: 7.30am - 8pm
Saturday and Sunday: 9am - 8pm
The Upper Deck Café is the only food vendor which accepts payments via cash and credit card. All other cafés at our hospital are cashless outlets.
Bach on Meade
Meade Clinical Centre, Level 1
Monday to Friday: 7.30am – 3.45pm
Coffee served from 7.30am - 3.30pm
Weekends and public holidays: Closed
Inu
Meade Clinical Centre, Level 1
Monday to Friday: 6.45am – 3.45pm
Weekends and public holidays: Closed