- Call the COVID Healthline on 0800 358 5453 free to call, 24 hours a day.
If your other medical conditions are worrying you and you need a clinical appointment
- Call your GP/primary care team and let them know you are isolating with COVID-19. You will not have to pay for any COVID-19 related medical costs.

Care in the community and having a plan
Care for people with COVID-19 in the community
Isolation and care in the Community
COVID-19 is still circulating in our community - make a plan if your family have to self-isolate. Protect yourself and others from COVID-19 by following the latest health advice and not sharing unreliable information.
Download the whānau planning booklet:
More information here on COVID-19: Self-isolation, managed isolation/quarantine.
The Health Navigator website has a lot of information about COVID-19 and looking after yourself at home.
Be COVID-Ready - practical things you can do now
Now that the highly infectious Omicron COVID – 19 variant has reached Aotearoa New Zealand, there are many positive cases in our community. Being ready for getting COVID-19 is about making sure you and your household have a plan and know what to do. This means your whānau and community can help each other if needed.
Omicron is circulating in our community - this means wearing a mask in indoor settings with people you don’t know, physical distancing and scanning in using the COVID-19 Tracer app, when you’re out and about.
If any cold or flu symptoms develop, please get a test and isolate at home for a minimum of 10 days.
The most common early symptoms of the Omicron variant are a sore or scratchy throat, and a runny nose. So if you have these symptoms, please get a test.
Care in the Community is a national framework developed by the Ministry of Health in consultation with the health and disability and welfare sectors. The framework sets expectations and provides central guidance to ensure people with COVID-19 receive the health, welfare and wellbeing support they need.
For more information about Care in the Community, see the Unite Against COVID-19 website